SHIPPING QUESTIONS
How long does shipping take?
RECYCLED SWIMWEAR
Shipping takes 1 - 14 days to be posted first class signed for service via royal mail. Medium & Large parcels are sent tracked and signed for!
SLOW GARMENTS BAMBOO & DEADSTOCK CLOTHING Can take 1 - 14 days to cut, sew and post via royal mail signed for service. Medium & Large parcels are sent tracked and signed for!
READY TO POST
Normally will be posted same day of your purchase or next day first class signed for service. Medium & Large parcels are sent tracked and signed for!
Do you have express shipping?
Please select 'express' shipping at checkout for your parcel to be dispatched within 4 days - please feel free to use the chat bot or email if your order is urgent, thank you.
do you ship internationally?
Yes! Slow Garments has been shipping worldwide since 2020! Here are just some of the countries Slow Garments has been shipped to, Denmark, Italy, Australia, Ireland, U.S.A, Slovakia, Switzerland, Germany, Canada, France, South Korea, Iceland, Japan, Austria, Finland, Taiwan and Norway!
Do i have to pay Customs/duties?
International orders may incur VAT/duties fees, Slow Garments is not responsible for these fees.
WHERE IS MY ORDER SHIPPING FROM?
My at-home sewing studio in Surrey, U.K!
Who makes your clothes ?
All of Slow Garments clothing is ethically made by me, Tiffany, from my at-home sewing studio in Surrey. I share lots of the creating process on Instagram @slowgarments Every single order means so much to me. Thank you so much for supporting my dream, Tiff x
returns and exchanges
What is your return policy?
Babes! I'd hate for you to want to return your order - let’s get sizing correct so you can love your garment(s) for a long time. See how to measure yourself below!
Ensure you have had a look at the size guide and use the measurements as a guide, if you're still unsure then use the chat bot in the bottom right corner and I am always more than happy to accommodate alterations if required.
Please take comfort that it is very rare for me to have any exchanges or returns since I started in 2020.
Here are some tips to have your perfect size!
Know your measurements / measure yourself, use my picture guide in measuring below
Use the size guide alongside your measurements and choose the size with the largest measurement for best fit.
Unsure? Send me your measurements and what garment you're looking for and i'll send you the size I recommend for you!
You're more than welcome to add your measurements in the notes section at checkout! (Just add something to your basket for it to pop up) This is at no extra cost.
Tiff ✂️
Didn't find what you were looking for? Feel free to contact me at any time using the contact form on the 'contact us' page or send me a message using the chat bot!